Terms of Service

Last updated: 5 April 2026

Please read these terms carefully before using our services. By using our website, you agree to these terms.

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Optivolt Energy Solutions website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Our Engineering Services

1EV Charging Infrastructure
2Solar Energy Systems
3Heat Pump Installation
4Electrical Design
5Electrical Installation
6Building Automation
7Energy Efficiency Consulting

Acceptable Use Policy

You may use our website for lawful purposes only.

Misuse of our services may result in termination of access.

You agree NOT to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful code, viruses, or malware
Attempt unauthorized access to our systems
Use our website to harass or harm others
Collect information about other users

Consultation Services

Booking & Scheduling

Consultation bookings are subject to availability. We reserve the right to reschedule or cancel consultations with reasonable notice.

Payment Terms

  • Payment required at time of booking
  • Fees are non-refundable unless required by law
  • Secure processing through third-party payment provider

Cancellation Policy

Client Cancellations

Must be made 24+ hours before scheduled time

Late Cancellations

May result in fee forfeiture

Professional Responsibilities

Our Responsibilities

Professional standards compliance
Appropriate liability insurance
Quality engineering services

Client Responsibilities

Provide accurate information
Timely communication
Obtain necessary permits

Limitation of Liability & Warranties

Liability Limitation

Our total liability shall not exceed the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Service Warranties

Services are provided "as is" without express or implied warranties. While we strive for professional excellence, we do not guarantee specific results or outcomes.

Legal & Compliance

Governing Law

England and Wales, United Kingdom

Dispute Resolution

Good faith negotiations, then arbitration

Confidentiality

All client information treated as confidential

Modifications

We may update terms with notice

Questions About These Terms?

If you have any questions or concerns about our Terms of Service, please reach out:

Email

info@optivoltenergy.co.uk

Phone

+447737184534

Address

United Kingdom

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.